Bit Byte Partners ("we," "us," or "our") operates the Gyftpe website and services at https://gyftpe.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. "Gyftpe" refers to our brand and platform operated by us.
Information We Collect
We may collect the following categories of information:
- Contact information - such as name, email address, and phone number when you sign up for the waitlist, create an account, or contact us.
- Account and transaction data - such as purchase history, gift card redemptions, and payment-related information (e.g., payment method, billing details) to provide and improve our services.
- Usage data - such as IP address, browser type, device information, pages visited, and referring URLs to improve our services, security, and user experience.
- Cookies and similar technologies - as described in the Cookies section below.
How We Use Your Information
We use the information we collect to:
- Provide, operate, maintain, and improve our website and Gyftpe services.
- Process transactions and send you related information (e.g., order confirmations, gift card delivery).
- Send you updates about our launch, product changes, and relevant offers (with your consent where required).
- Respond to your inquiries, support requests, and refund or cancellation requests.
- Analyze usage and trends to improve user experience, security, and our offerings.
- Comply with applicable laws, enforce our terms, and protect our rights and those of our users.
Cookies and Similar Technologies
We use cookies and similar technologies (e.g., local storage, pixels) to remember your preferences, keep you signed in, analyze site traffic, and improve our services. You can control cookies through your browser settings; disabling certain cookies may affect functionality. We may work with analytics and advertising partners who may place their own cookies or identifiers subject to their privacy policies.
Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers - who assist in operating our website and services (e.g., hosting, analytics, payment processing, email delivery) under strict confidentiality and data-processing obligations.
- Gift card and brand partners - where necessary to fulfil your orders (e.g., to deliver a gift card).
- Legal and regulatory - when required by law, court order, or to protect our rights, your safety, or the public.
Data Retention
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it where possible. Transaction and legal records may be retained for longer where required by law.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure; we encourage you to use strong passwords and keep your account details confidential.
Children's Privacy
Gyftpe is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete it.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. You may also have the right to data portability or to withdraw consent where processing is based on consent. To exercise these rights, contact us at hello@gyftpe.com. You may also have the right to lodge a complaint with a supervisory authority.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Material changes may be communicated via email or a notice on our website. Continued use of our services after changes constitutes acceptance of the revised policy.
Contact Us
For privacy-related questions or to exercise your rights, contact us at hello@gyftpe.com or visit our Contact page. Our legal entity is Bit Byte Partners.