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At Offline Outlets:

Customer comes to Pizza Hut outlet and expresses intent of using Gift Card as payment mode.
Selects the products and shares gift card details with cashier.
Cashier prepares invoice and selects gift card tender as payment mode.
Cashier submits gift card details i.e., Card number, Card PIN and Amount in suggested field.
On successful validation and post confirmation from the Customer, Cashier clicks redemption button and the gift card gets redeemed.
On successful redemption, total invoice value will get adjusted by redeemed value.
In case of the total invoice value goes higher than GC Redeemed value, customers are requested to opt for other mode of payment like credit / debit / wallet or cash for balance payment.
On successful payment, bill gets closed.

At Online platforms (E-Commerce Portal / M-App):

Customer adds products to cart and proceeds to checkout
Selects Gift Card option on Checkout page
The first 5 digits of gift card will be pre-selected in the field, customer needs to input the balance digits only
Submit pin for validation post entering card details
System validates card details and displays available amount to redeem
Customer clicks on redemption button
On successful redemption, total invoice value gets reduced by Gift Card redeemed value
System displays balance amount (if any) to be paid by customers
Customer pays the balance amount using another accepted mode of payment like Credit Card / Debit Card or wallet
Customer completes the checkout process; transaction gets completed and order gets confirmed

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About this gift card